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Announcing Customer Impact LLC, a new Mystery Shopping Company formed by people you know and trust

Dear Valued Shopper:

Over the past year, you have worked with Speedmark Information Services, a division of Market Force Information. We are pleased to announce that Scott Hiller, Mike Green and Clay Tarro, formerly of Speedmark/Market Force have formed a new company, Customer Impact LLC. While Market Force will continue to focus on large national and international clients, Customer Impact LLC has reached an agreement to purchase the smaller regional clients that are executed on the Speedmark Vision operating system. Market Force and Customer Impact will also continue to work together on co-marketing agreements in the future.

As an existing shopper for these clients, we want to assure you that this is a positive change for you and our clients. As a Customer Impact LLC shopper, you will see little or no change. You will continue to work with most of the same schedulers and editors and all of our contact information remains the same. Additionally, Customer Impact LLC will continue to use the Sassie system so there will be little to no change on our reporting system. You will simply see a new logo and new web address in the coming months.

Customer Impact is committed to making this a seamless transition for you and our clients, and will continue to keep you informed of our transition progress. The information below should help answer many questions but if we can help you, please call or email us.

We thank you for your past work with us, welcome you as shoppers of Customer Impact and appreciate your continued work for our company.

Scott Hiller, Mike Green and Clay Tarro

Please click HERE for the full announcement and a helpful Q and A section.

SHOPPERS!


Please add customerimpactinfo.com to your "safe" list and please be sure to regularly check your "spam folder" for important emails from Customer Impact concerning your assignments.